South Africa’s Natural Treasure

Kumala Privacy Policy

We respect and strive to protect the privacy of all Kumala and Vincor USA customers, kumalausa.com visitors, and email/eNewsletter subscribers.

The information we request from customers and/or email subscribers is that which is necessary to conduct business with and/or communicate with the same. In this, we collect data in whole or part about our customer's name, date of birth, billing and shipping addresses, telephone, email address and credit card information. This data informs us that the customer has represented himself/herself as being legally old enough to purchase wine and it also provides us with the information we need to identify the customer, communicate with him/her and ship the products that he or she orders. This practice is applied universally to every customer and/or subscriber.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect customer information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are also kept in a secure environment.

The personal information provided by our customers or by those who have requested to be added to our email or ewsletter list is solely the property of Kumala and this is never given, sold or otherwise transmitted to a third party. If at any time the customer or subscriber no longer wants to be included in communications from Kumala, electronic or otherwise, please notify Kumala by mail, phone or email and we will promptly honor this request.

Please note that all customers will be notified by email of changes to this policy that might affect one's privacy, using the individual customer email addresses that Kumala has on file in our customer database. For this reason, customers are advised to keep our files current by editing their customer profile or advising us of email address changes. This policy is effective, July 21, 2004.

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